Privacy Policy
Who Are We?
Aynila.com offers online shopping in Bangladesh for all kinds of skincare and makeup products at the best price. The corporate office is located at Kamrangirchar, Dhaka Bangladesh.
What Do We Do with Your Information?
Our E-Commerce website may collect various types of required information if you want to place an order for the desired product you want to buy from us using the website. When you purchase something from our online store through the website, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. We will receive, store, and process your data for preparing your purchase order on our eCommerce site and will save it for any possible future allegation. We usually collect personal information such as your title, name, email address, postal address, delivery address (if different), telephone number, mobile number, payment procedure, and other similar kind of information. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our store, new products, and other updates.
Third-Party Policy
We may pass your details to other companies affiliated with us only for the purpose of providing you with better service. We may pass your details to our agents and subcontractors to help with analyzing data and providing us with marketing or customer service assistance. We may also use third parties to assist us with delivering products to you and to help us collect payments from you. In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.
Security of Your Information
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Visit our Terms and Conditions page to learn more about our complete terms of service.
Your Right to Withdraw & Change
If you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, and if you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at [email protected].
Privacy and Confidentiality
Welcome to the aynila.com website (the “Site”) operated by aynila. We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.
This Privacy Policy explains how we collect, use, and (under certain conditions) disclose your personal information. This Privacy Policy also describes the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use, and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.
Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your username and password.
1. Data that we collect
We may collect various pieces of information if you seek to place an order for a product with us on the Site.
We collect, store, and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.
We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website that you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier). You must only submit to us the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.
Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those that are open, and those that are shortly to be dispatched and administer your address details, bank details ( for refund purposes), and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
Other uses of your Personal Information
We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.
We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, and anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the ‘unsubscribe’ link in any email that we send to you. Within 7 working days (days which are neither (i) a Sunday, nor (ii) a public holiday anywhere in Bangladesh) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.
We may further anonymize data about users of the Site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.
Competitions
For any competition, we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.
Third Parties and Links
We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us collect payments from you, to analyze data, and to provide us with marketing or customer service assistance.
We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.
2. Cookies
The acceptance of cookies is not a requirement for visiting the Site. However, we would like to point out that the use of the ‘basket’ functionality on the Site and ordering is only possible with the activation of cookies. Cookies are tiny text files that identify your computer to our server as a unique user when you visit certain pages on the Site and they are stored by your Internet browser on your computer’s hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter the Site. We only use cookies for your convenience in using the Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the Site. Please accept our assurance that our use of cookies does not contain any personal or private details and is free from viruses. If you want to find out more information about cookies, go to http://www.allaboutcookies.org or to find out about removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Aynila uses Facebook as a third-party platform to track its e-commerce website events (e.g. Add To Cart, Remove From Cart, Checkout, Facebook Login, etc.) to measure the performance of its Facebook ad campaigns. These customer's data is completely anonymous to Aynila. Facebook doesn’t share any of these customer tracking data with us. To learn more about these activity tracking data, you can visit this following link – https://www.facebook.com/NilasGlamourWorld. Aynila also uses Facebook Login API as an option for our users to log Aynila phone app with Facebook. When you as a user log in to our app with the “Login with Facebook” button. We collect your Facebook ID number and email to create an account on our platform. We don’t collect any more data except these.
3. Security
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.
4. Your rights
If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage, you also have the right to ask us to stop using your personal data for direct marketing purposes.
5. Data Deletion
The information you provide us isn’t set in stone. You may review, update, correct, or delete the personal information in your profile at any time.
If you would like us to remove your information or “Facebook login” from our records, please send us an email at [email protected]. Our support team will assist you with the data deletion process.If you have any questions regarding this Privacy Policy, you should contact our Customer Service Department by email at [email protected]
আমরা কারা?
আয়নিলা.কম সর্বোত্তম মূল্যে সব ধরনের স্কিনকেয়ার এবং মেকআপ পণ্যের জন্য বাংলাদেশে অনলাইন শপিং অফার করে। কর্পোরেট অফিসটি কামরাঙ্গীরচর, ঢাকা বাংলাদেশ এ অবস্থিত।
আমরা আপনার তথ্য দিয়ে কি করে থাকি?
আপনি ওয়েবসাইট বা অ্যাপ ব্যবহার করে আমাদের কাছ থেকে যে পণ্যটি কিনতে চান তার জন্য অর্ডার দিতে চাইলে আমাদের ই-কমার্স ওয়েবসাইট বা অ্যাপ বিভিন্ন ধরনের প্রয়োজনীয় তথ্য সংগ্রহ করতে পারে। আপনি যখন আমাদের অনলাইন স্টোর থেকে ওয়েবসাইট বা অ্যাপের মাধ্যমে কিছু ক্রয় করেন, ক্রয়-বিক্রয় প্রক্রিয়ার অংশ হিসাবে, আমরা আপনার দেওয়া ব্যক্তিগত তথ্য যেমন আপনার নাম, ঠিকানা এবং ইমেল ঠিকানা সংগ্রহ করি। আমরা আমাদের ই-কমার্স সাইটে আপনার ক্রয় অর্ডার প্রস্তুত করার জন্য আপনার ডেটা গ্রহণ,সংগ্রহ ও প্রক্রিয়া করা যা ভবিষ্যতে যে কোনও সম্ভাব্য অভিযোগের জন্য এটি সংরক্ষণ করা হয়ে থাকে। আমরা সাধারণত ব্যক্তিগত তথ্য যেমন আপনার নাম, লিঙ্গ, জন্ম তারিখ, ইমেল ঠিকানা, ডাক ঠিকানা, বিতরণ (ডেলিভারি) ঠিকানা (যদি ভিন্ন হয়ে থাকে), টেলিফোন নম্বর, মোবাইল নম্বর, অর্থপ্রদানের পদ্ধতি এবং অন্যান্য অনুরূপ তথ্য সংগ্রহ করি। আপনি যখন আমাদের স্টোর ব্রাউজ করেন, তখন আমরা স্বয়ংক্রিয়ভাবে আপনার কম্পিউটারের ইন্টারনেট প্রোটোকল (IP) ঠিকানা গ্রহণ করি যাতে আমাদের আপনার ব্রাউজার এবং অপারেটিং সিস্টেম সম্পর্কে জানতে সাহায্য করে। যার ফলে আপনার অনুমতি নিয়ে, আমরা আপনাকে আমাদের দোকান, নতুন পণ্য এবং অন্যান্য আপডেট সম্পর্কে ইমেল পাঠাতে পারি।